All Business Products

Data Center Services

For Business Continuance and IT Disaster Recovery Solutions, it's all about location and reliability. When you choose SureWest to host your critical data in our state-of-the-art facilities, you receive the most reliable, low-risk, local colocation options available in the Greater Sacramento region.

When you partner with SureWest, your business is backed by:

• 5 Star Customer Service with single-call resolution — you have a dedicated phone number to call. Tier 3 level support and service comprised of technical experts, available 24x7x365 with no automated attendants or call center agents. SureWest has a reputation for delivering exceptional service.
• SureWest sends you a single bill combining all your products for ease of management and convenient handling.
• SureWest contracts are simple, clear and concise befitting our customers.
• Hassle-free installation and maintenance is truly hassle-free. SureWest customers have their own dedicated sales order coordinator that oversees your order from start to finish. SureWest's provisioning, translations, engineering, installation and maintenance are all located in the Sacramento area. SureWest converts 100+ customers per month. A proven process is utilized to provide a smooth transition for each customer that includes dual onsite visits by our installation team to ensure a simple installation experience.
• Dedicated Account Team Representatives provides our customers a true business partner offering a support team that is close to your business operations ensuring superior product delivery.

Why use the Data Center?

• Redundant Network Connectivity. Data Center customers receive redundant Tier 1 connections within our site that allows the customer to purchase space and begin accessing the server immediately. Customers are able to control their options with a quick call to a SureWest technician, available 24x7.
• Redundant Power System. Our Data Center facilities are monitored 24x7 and data is protected with a state-of-the-art UPS backbone and permanent independent generators. The Power Distribution Unit (PDU) offers the ability to view trending of amps and remotely reboot equipment by turning off and on individual receptacles.
• Climate Control. SureWest Data Center facilities are monitored 24x7 and protected by N+1 cooling enhanced with automatic logic controls.
• Security and Limited Access. The Data Center is highly secured and monitored 24x7x365 by constant surveillance from our Network Operations (NOC) team.

To learn more about Data Center Services, contact SureWest at 916.640.2997.

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